We’re happy to offer a refund within 30 days of delivery. All items must be returned in their original packaging.
To initiate a return, please contact us at hello@flottie.com
Please allow 2-3 days for your return to be processed.
Refunds will be issued to the original payment method, and you’ll receive an email confirming when your return has been processed. Please note that shipping fees and other charges are non-refundable. If the item you received is faulty or damaged, we’ll issue a full refund. For returns due to a change of mind, a $7.00 shipping fee will be deducted from your refund.
Returns for International Orders
For returns of international orders, please contact us at hello@flottie.com with your full name and order number. Note that return shipping and any other charges are the responsibility of the customer.